Table of Contents
Organizations are increasingly appreciating the importance of human capital. One of the main factors that best explain this shift is the rate at which globalization is taking place (Hitt, Ireland & Hoskisson, 2009, p. 289). In order to attain their profit maximization objective, firms appreciate the employees’ contribution.Despite the increased adoption of various technologies as one of the ways through which a firm can develop its competitive edge, management teams are increasingly getting concerned about the future of their firms (Hitt, Ireland & Hoskisson, 2009,p.65) since such a competitive advantage can be short-lived.One of the ways through which a firm can attain a high competitive advantage is by ensuring that it has competent human capital (Armstrong, 2006, p. 23). This means that employees are currently considered essential assets in the firm’s course of operation.
In order to attain this, it is paramount for firms to consider incorporating effective human resource management in their strategic management processes. According to Erasmus, Swanepoel and Schenk (2009, p.4), human resource management entails all aspects related to work and employees in an organization.Mathis and Jackson (2007, p.4) believe that human resource management entails designing various management systems to ensure optimal utilization of human talent so as to achieve organizational goals. Despite the size of an organization, human resource managers have to ensure that effective recruitment and selection are undertaken.
The aim of the report is to analyze the most effective ways through which a firm’s human resource department can undertake the recruitment process. In addition, the report also evaluates the various selection methods used by the human resource department.
The report is organized into several sections. The first section gives a comprehensive analysis of recruitment. The second part evaluates the selection process. Finally, a conclusion and a set of recommendations are given.
Recruitment refers to the process of identifying appropriate human resources with relevant skills and qualifications to fit a particular post in an organization. Alternatively, recruitment can be defined as the process of attracting potential employees to an organization (Evers, Anderson & Voskuijl, 2005, p.48).
The core purpose of recruitment and selection is to ensure that only the right person is appointed for the right job (Dale, p.1). The process is usually challenging, especially in case of a shortage within the labor market. Its inception and completion are marked by seeking new applicants and submitting applications within the stipulated period.
There are a number of needs that force an organization to consider recruiting. Some of them are outlined below.
Vacancies in an organization arise from various situations. Some of them include transfer, promotions, permanent disability of employees, labor turnover, termination, and retirement. The resultant vacancies created require to be filled through effective recruitment (Dale, 2003, p.35).
Organizational growth is paramount if a firm is to succeed in the long term as a going concern entity. There are various strategies through which an organization can attain growth. Some of them include diversification and expansion of business operations. As a result, growth results in the creation of vacancies. In addition, new vacancies may also arise as a result of new job specifications.
Recruitment is a vital process in an organization’s success. Through recruitment, an organization can attract a wide range of candidates to apply for various posts within the organization. In addition, a firm’s management team is able to identify potential job applicants whom it considers to be appropriate candidates.As a result, an organization can develop a pool of talented candidates more efficiently. This increases the probability of the organization selecting the most appropriate employees. This is attained by minimizing the number of overqualified applicants (Dale, 2003, p.87).
Recruitment also enhances the firm’s management team in determining current and future employee requirements. This is attained in the process of job analysis and personnel planning. In addition, recruitment enables an organization to minimize the probability of employees selected leaving within a short period.During the hiring process, organizations are required to adhere to stipulated social and legal obligations. This is mainly so with regard to the firm’s workforce composition. Through recruitment, an organization is able to attain this. Through recruitment, there is a high probability of a firm attaining short and long-term success. This arises from the fact that recruitment enhances both individual and organizational effectiveness.
In order for an organization to undertake effective recruitment, a comprehensive recruitment process must be undertaken. Aswathappa (2005, p.135) stipulates that five key stages must be put into consideration in the recruitment program. These include:
According to Aswathappa (2005, p.135), planning entails translating the available job vacancies and the related information into well-defined objectives or targets which should be attained. This is attained via the specification of:
During the recruitment process, organizations usually attract a large number of applicants. In most cases, the firm receives varying responses from those contacted. For example, a certain proportion will either be unqualified or uninterested. However, the firm’s management team must approximate the number of qualified applicants who will fill the available posts (Aswathappa, 2005, p.135).On the other hand, the type of contact refers to whom the information regarding the job will be targeting. Human resource managers should make this clear by defining the tasks, responsibilities, and qualifications associated with the job. These details should be given via the provision of a comprehensive job description.
Upon determination of the type and number of employees required, the human resource team must decide how to acquire them. Various strategies are available to the management. One of the strategies which can be adopted includes a make or buy. This entails deciding whether to invest in an employee training program or hire experienced professionals (Aswathappa, 2005, p.135).
The firm must also determine the method of recruitment to use. One of the most effective methods which should be considered includes adopting technology. In addition, the human resource manager must also decide on the labor market, which has the necessary job seekers, and when to look for the skills required.
Recruitment should not commence until the human resource manager confirms that vacancies exist. Upon receiving applications, the human resource department must screen the applications. In the search process, communication is important. However, caution must be taken to ensure that the firm’s virtues are not oversold. To ensure that searching is effective, the HR manager must determine the credibility of the medium used (Aswathappa, 2005, p.135).
This helps in the elimination of unsuitable applicants so as to simplify the recruitment process. However, caution must be taken to ensure that suitable candidates are not rejected. During the screening process, a comprehensive criterion should be adopted. The criterion should consider the applicants’ knowledge, interests, skills, and ability to perform the job.
This is important because significant costs are incurred during the process. These include salaries for recruiters, advertisement costs, administrative overheads, and the cost of outsourcing, among others. Via evaluation, the HR department is able to determine.
Employers are required by law to provide equal employment opportunities. For the recruitment process to be effective, it should not include any form of discrimination (Cantano, 2009, p.68). The HR manager must ensure no unfair, direct, or indirect discrimination. During the recruitment process, unfair discrimination may entail omitting certain issues.
Indirect discrimination occurs by an institution of conditions or rules aimed at favoring a small group of people. On the other hand, direct discrimination entails less favorable treatment, such as bullying or harassment, either based on race, sexual orientation, age, disability, religion, and gender.
A comprehensive job analysis should be conducted. This should be done by collecting data relating to the job. This will aid in developing a job description which is a clarification of the work functions. The HR manager may collect data from the existing employees via questionnaires or interviews. This will aid in ensuring that the applicants understand their job (Cantano, 2009, p.69).
In order to improve the effectiveness of the recruitment process, both internal and external sources of employees should be considered.
External recruitment can enable a firm to attract a large number of applicants. Some of the external recruitment sources which the firm can use include; direct applications, use of the internet, outsourcing staffing agencies and Professional Trade Fairs, advertising in the newspapers and magazines, and campus recruitment.
Some of the internal recruitment sources include employee referrals, promotions, and transfers. The existing employees can refer the job to their friends by telling them the benefits of the job. This is an effective and low-cost method of recruitment. In addition, the incumbent employees know the type of employees the organization is looking for.
On the other hand, promotion entails moving an employee to a higher position. This is usually accompanied by an increment in pay. This is an effective method since it improves employee morale. On the other hand, transfer refers to moving an employee to a job with a similar status and with no pay increase. This increases the employees’ understanding of the organization’s operation (Jackson, Schuler & Werner, 2008, p. 201).
This refers to the process of choosing the most appropriate candidate out of all the individuals recruited (Roberts, 1997, p.3). The selection process can either be conducted internally or externally.
There are various methods that a firm can use to select employees, as discussed below.
Preliminary interview- This entails weeding out unqualified candidates. The prospective candidate is furnished with information relating to the job. In addition, the HR department also elicits information regarding the candidate, such as his or her skill and educational qualifications. The authenticity of the applicant’s documents and certificates is also proved (Dessler, 2005).
The firm may give the candidate psychological tests to determine the candidate’s performance, behavior, and attitudes. Predetermined cut-off points should be used in selecting the candidate.
Selection cannot be complete without a selection interview. The interview should be personal, and the information obtained should be used to evaluate the candidate’s capabilities and strengths concerning their credentials.
The firm’s physician or an approved medical officer should conduct a physical examination. This helps in the determination of the physical fitness of the candidate to do the job. It also prevents the organization from hiring people with contagious diseases. The firm can also limit liability which may occur as stipulated by the Workmen’s Compensation Act (Armstrong, 2006).
In the application form, the applicant should give the addresses and names of at least two individuals who can testify on his behalf. These individuals should give a personal and frank opinion regarding the candidate.
After approval of the candidate, the human resource department should decide to select the candidate. The various units of the department should recommend the most appropriate candidate. The executive of the various units should give consent to the shortlisted candidates.
The selected candidates should be offered employment by issuing them an appointment letter. The letter should clearly specify the following, amongst other terms.
Both the employee and the employer should enter into a contract of service. Afterward, the candidate is issued with a letter offering him the job.
During the selection process, fairness should be incorporated. Accordingly, none should be discriminated against along racial, gender, or religious lines.
Selection should also be improved by conducting reliable and validated tests to determine the most appropriate employees to perform the job. Validity tests increase the probability of success.
Selection of candidates as a result of pressure may result in the selection of ineffective employees.
Effective recruitment and selection can contribute to an organization’s success. Both internal and external sources of employees should be considered during the recruitment process. This will increase the probability of organizations attracting a wide range of candidates. In addition, a comprehensive recruitment and selection process should be followed.
To enhance the effectiveness of recruitment and selection, human resource managers should consider the following.
Armstrong, M. (2006). A handbook of human resource management practice, London: Kogan Publishers.
Aswathappa, K. (2005). Human resource and personnel management. Chicago: Tata McGraw-Hill.
Cantano, V.M. (2009). Recruitment and selection in Canada. New York: Cengage Learning.
Erasmus, B. & Swanepoel, B. & Schenk, H. (2009). South African human resource management: theory and practice. New York: Juta and Company Ltd.
Evers, A., Anderson, N. & Voskuijl, O. (2005). The Blackwell handbook of personnel selection. New York: Wiley-Blackwell.
Dale, M. (2003). Managers guide to recruitment and selection. London: Kogan Page Publishers.
Dessler, G. (2005). Human resource management. New Jersey: Pearson Prentice.
Hitt, M., Ireland, D. & Hoskisson, R. (2009). Strategic management: competitiveness and globalization: concepts and cases. New York: Cengage Learning.
Jackson, S., Schuler, R. & Werner, S. (2008). Managing human resource. New York: Cengage Learning.
Mathis, R. & Jackson, J. (2007). Human resource management. New York: Cengage Learning.
Roberts, G. (1997). Recruitment and selection: a competency approach. London: CIPD Publishing.
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