Money Back Guarantee

Dear Homework ASAP Customers,

My name is Sarah K and I am a manager of our Quality Assurance Department. Having worked with refunds for over 5 years, I can assure you that we are constantly at your service in case something goes wrong.

Let us look into What the investigation process looks like on both ends.

Your end:

The only thing that is needed from you is to reach out to our Support Team via phone or live chat regarding any concerns you may come across with your order. At times, the comments you give are not quite thorough, which lengthen the process of investigation. So, to save your time and expedite the resolution, kindly be as precise as possible regarding your complaints.

Upon receipt of the cancellation request, your order is transferred to Under Investigation status. Please note that while your order is in the status, the funds for the order are put on hold and the writer is not in a position to upload any files and revisions related to the order.

Our end (quite an engaging process normally takes up to 3 business days)

  • Review your thorough and detailed complaints sent by the Support Team.
  • Review your initial order requirements (topic, academic level, description, attached files, due date, and other relevant order details).
  • Review your chat transcript with the writer.
  • Review the paper delivered by the writer.
  • Review and compare the complaints with the paper delivered.
  • On the basis of the outcome of the points mentioned earlier, make a decision whether the refund option is possible (according to our detailed refund policy).
  • We’ll send you a progress update letter about the investigation results to your email address.
  • Put in place disciplinary measures accordingly (fine, block, ban) against the particular writer who failed to adhere to the instructions that you provided.

An objective investigation process can be granted since we are always ready to refund your money if we are indeed the ones responsible. It is our goal to ensure our customers experience an amazing service every time they choose us for their paper writing tasks and we’ll do our very best to ensure that.

Best regards,

Sarah K

QA Team Manager

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Why Choose Us

Top Quality and Well-Researched Papers

Top Quality and Well-Researched Papers

We always confirm that writers follow all of your instructions precisely. you'll choose your academic level: highschool, college/university or professional, Your order will be assigned to a writer who possesses a respective degree.

Highly Experienced Paper Writers

Highly Experienced Paper Writers

Our team of professional academic writers has years of vast experience in academic writing, research, and formatting. So you can always be sure that your project is in safe hands.

Free Revisions Essay Writing

Free Unlimited Revisions

If you believe we missed something, feel free to send your order for a free revision. After receipt of the final document, You have 10 days to submit the order for review. A revision can be submitted by logging into your personal account or by contacting our support team.

Timely Assignment Delivery

Timely Delivery and 100% Money-Back-Guarantee

We ensure that all papers are always delivered on the expected time. In any case, if we require more time to polish your paper, we may contact you regarding the deadline extension. In case you are not in a position to allocate additional time, a 100% order refund is guaranteed.

Plagiarism free custom writing

Plagiarism free & Confidential

As part of our quality assurance process, we use several writing tools and checks to ensure that all documents you receive are 100% unique and original.Each paper undergoes careful review by our editors to deliver plagiarism free essays. We also guarantee maximum confidentiality in all of our services.

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Real time online chat with your writer

Our writers and support agents are available 24 hours a day 7 days a week to assist you. We are committed to providing you with top-notch customer experience. Chat with us anytime.

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