Agency Evaluation

During my field placement, I had a chance to work at the Metro Community Ministries. The organization deals with people who have just been released from prison. It helps them find housing, and the basic needs. My main roles were to conduct intake processes with the clients, entering information into the system and answering phone calls from clients. A student who was placed in the first placement wrote a final self-evaluation report. A worthwhile and lasting experience for me was this placement. The internship provided me an opportunity to practice the core competencies of social work and to use what I have learned in the classroom. It also allowed me to put diverse hypotheses and principles to the test and identify my strengths and weaknesses in all the competency areas. Generally, I was able to hone my social work abilities and become a more competent social worker. In each of the core competency areas, I experienced growth and several challenges.


Competency #1 – Professional and Ethical Practice

During my internship, I became aware of the ethical principles that underpinned my profession, as well as the relevant regulations and guidelines that could have an influence on my field ractice. In became more aware of ethical reasoning contexts and how I can use analytical ethics to them in the exercise, investigative, and policy domains. Besides I gained understanding my personal values and the contrast between both professional and personal principles. I was also conscious of the influence that individual actions and emotions could have on my actions and decision at work. A major challenge I experienced in achieving this competency is that I was less aware of the responsibilities and roles of other professionals during interprofessional team works. To deal with this, I had to learn more about different teams through interaction and research.

Competency #2 – Diversity and Difference in Practice

Working with ex-prison offenders provided me an opportunity understanding how diversity and difference characterized and shaped their experiences and creation of their identities. Most offenders came from diverse background based on their racial difference, ethnicity, age, religion, class, sexual orientation and more. I was able to put my understanding of how variety and difference shaped life experiences of prison offenders. I also presented myself as a student to engage the clients as subject matter experts. I working with prion offenders from diverse backgrounds, I needed to understand how I work on different conditions, matters, and individuals. I consequently needed to be flexible in order to effectively adapt to a variety of practice situations.

Competency #3 – Advance Human Rights and Social, Economic and Environmental Justice

Social work professionals comprehend the significance of a minimum standard of living for equitable society, basic human rights, and equitable economic circumstances (Goldberg & Neill, 2021). During my practice one of my main goals was sought to advance these causes for offenders who had been released from prison. In addition, I ensured that the ex-prison offenders were able to acquire a secure atmosphere and a just civil, economic, and cultural society. I worked preserve their liberties and wellbeing. However, there was a significant challenge in helping them achieve social justice in a society where ex-offenders are discriminated and secluded.

Competency #6 – Engage Individuals, Families, Groups, Organizations and Communities

Social work professionals are cognizant that engagement is an ongoing part of the ever-changing and collaborative procedure of ensuring social work is achieved for different persons, groups, households, establishments, and societies (Teater, 2019). During my practice the working atmosphere was excellent and ideal for ensuring engagement with my clients is achieved. I became more aware, though, that the cases we are dealing with are quite trivial and engaging with the clients was more critical. Besides, I would apply my knowledge and relational skills to involve with clients and their people on how they can achieve the best outcomes after prison. A major challenge was that some ex-offenders had severe difficulty and behavioral issues while adjusting to the outside environment. I engaged with their families and communities to help them navigate the life outside prison more effectively.

Competency #7 – Assess Individuals, Families, Groups Organizations and Communities

I had to carry out a large-scale community service project throughout practice. This project had assessment as a component. I had to determine the effectiveness of the services and initiatives I developed. I was able to examine, keep an eye on, and assesses my intervention thanks to this initiative. I was able to hone my assessment skills with this task. I will devote a lot of my time as a social worker to assessing interventions and programs. Through this project, I have learned the fundamental abilities needed to successfully complete assignments. As I develop into a capable social worker, I will keep improving my abilities. The assessment component of the work I am doing is attached.

Competency #8 – Intervene with Individuals, Families, Groups Organizations and Communities

To meet the wishes of their clients and constituencies, social work professionals are knowledgeable about the methods for positioning, assessing, and practicing strategies that are grounded on proof (Muurinen & Kääriäinen, 2021). Based on their needs, I was able to intervene with my clients a number of ways. I intervened with them by helping them find employment opportunities, housing and other critical things. I also offered counseling and support, and argued for modifications policies to help ex-prison offenders. Besides, I helped them get in touch with local resources. There was a significant challenge in intervening for ex-offenders due to bias and prejudice towards this population. I had to use more creative ways to ensure that their needs are met.

Competency #9 – Evaluate Individuals, Families, Organizations and Communities

In social work, evaluation comes last.  In order to determine what worked and what did not, evaluation is crucial both during and after service delivery (Teater, 2019).  I had the chance to conduct some evaluations near the completion of my internship.  My agency presentation was one of my assignments.  Since I wished for my services to prove as successful as possible, evaluation was critical.  I have learned a lot by evaluating the clients and their families step by step and will keep doing it in the future.  I will continue to evaluate both my own practice and the procedures of the organization or place where I work as a social worker as I progress in the field.











Goldberg, E. M., & Neill, J. E. (2021). Social Work in General Practice. London: Routledge.

Muurinen, H., & Kääriäinen, A. (2021). Using Theory in Practice–An Intervention Supporting Research Dissemination in Social Work. Human Service Organizations: Management, Leadership & Governance, 46(1), 1-10.

Teater, B. (2019). An Introduction to Applying Social Work Theories and Methods 3e. London: McGraw-Hill Education (UK).



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